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About MUMBUL GO TRIP

Our History

Mumbul Go Trip is a trusted fast boat booking service for safe, comfortable, and hassle-free sea transfers across Bali and the surrounding islands. We connect travelers to top destinations — Nusa Penida, Nusa Lembongan, and the Gili Islands — with reliable service, responsive support, and an easy booking experience. "Realize The Trip" — Your trusted travel companion from booking to arrival. 

Legal Information :

Opereted by : PT Mumbul Kreasi Abadi

Business Registration Number (NIB): 1705240055673

Terms & Conditions :

  1. Departure schedules may change due to weather or sea conditions.
  2. Guests must arrive at the harbor at least 30 minutes before departure.
  3. No-show bookings and attraction tickets are non-refundable.
  4. Cancellation and refund requests are subject to the policy of the respective operator or service provider.
  5. Mumbul Go Trip is not responsible for delays or cancellations caused by circumstances beyond our control.

Refund Policy :

Refunds are processed according to the respective operator's policy. For further inquiries, please contact us via WhatsApp or email.

Visions

  • To be the most trusted fast boat and island transfer booking platform in Bali.

Missions

  • Safe and reliable island transportation.
  • Comfortable journeys to Bali's favorite islands.
  • Easy and secure booking experience.
  • Professional and responsive customer service.

Core Values

Safety Firts Sustainable seas

Why Choose Us? (UVP)

  • Fast Boat Ticket with Instant Confirmation
  • Competitive Prices with No Hidden Fees
  • Travel Insurance Available

Our Services

Nusa Penida - West Tour
Nusa Penida - East Tour
Nusa Penida Snorkeling
Gili Snorkeling
Labuan Bajo One - Day Tour
Nusa Lembogan Fast Boat Tickets
Padang Bai - Gili, Lombok Tickets
Serangan - Lombok, Gili Tickets
Sanur - Lombok, Gili Tickets
Nusa Penida Fast Boat Tickets

Frequently Asked Questions

Refund eligibility depends on the cancellation policy of the booked service. Some products, such as fast boat tickets, tourism levy fees, and attraction tickets, may be non-refundable. Please contact our team for assistance regarding your specific booking.

Guests who miss their scheduled departure may not be eligible for a refund. Please arrive at the harbor on time to avoid any inconvenience.

We recommend arriving at least 30–60 minutes before departure time for check-in and boarding procedures.

For safety reasons, trips may be delayed, rescheduled, or canceled depending on weather and sea conditions.

Yes, snorkeling equipment is included in snorkeling packages unless stated otherwise.

We accept bank transfers, online payment gateways, and other payment methods available during checkout.

Rescheduling policies depend on the service provider, the weather before departure, and the package selected. Please contact us for specific terms and conditions.

Once your payment is confirmed, your e-ticket or booking confirmation will be sent to your registered email or WhatsApp.

Some packages include hotel transfers, while others do not. Please check the package details before booking.

You can book directly through our website, contact us via WhatsApp, or send us an email. Our team will assist you with the reservation process.

Get In Touch

Headquarters
Jl. Matahari Terbit No.6 Sanur, Bali 80227 (Next to Circle K Supermarket) https://share.google/JBVYtycLbLJr2S3z3
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